Terms of service

Terms of Service – Zavoir Perfume

Welcome to Zavoir Perfume.
These Terms of Service (“Terms”) govern your use of our website www.zavoir.in and your purchase of products from us.
By accessing or using our website, you agree to comply with and be bound by these Terms.
If you do not agree, please do not use our website.

1. General Information

Zavoir Perfume (“we,” “us,” or “our”) operates this website to sell premium perfumes and related products.
We reserve the right to:

  • Modify, update, or discontinue any part of the website at any time without notice.
  • Refuse service to anyone for any reason at any time.

2. Online Store Terms

By using our website, you confirm that:

  • You are at least 18 years of age or are using the site under the supervision of a parent or guardian.
  • You will not use our products for any illegal or unauthorized purpose.
  • You will not transmit any worms, viruses, or malicious code.

Any breach of these Terms may result in immediate termination of your access to our services.

3. Product Information

We make every effort to display product details, images, and descriptions accurately. However:

  • Colors and packaging may vary slightly due to screen settings or photography.
  • All perfumes are subject to availability.
  • Prices and product details are subject to change without notice.

4. Pricing & Payments

  • All prices are listed in Indian Rupees (INR) and include applicable taxes unless stated otherwise.
  • Payments are processed securely through Razorpay or other approved payment gateways.
  • We reserve the right to cancel any order if payment fails or fraud is suspected.

5. Shipping & Delivery

  • Orders are usually processed within 2–4 business days after confirmation.
  • Delivery timelines may vary depending on your location and courier partner.
  • Zavoir Perfume is not responsible for delays caused by courier issues, weather, or external factors.

For full details, please refer to our Shipping Policy.

6. Shipping Charges

  • Free shipping is available on all prepaid orders.
  • Cash on Delivery (COD) is NOT available. All orders must be prepaid.

7. Returns & Refunds

We take great pride in the quality of our perfumes. Returns are accepted only for the following reasons:

  • Damaged, leaking, defective, or incorrect product received.

To request a return, you must notify us within 48 hours of receiving the product with photo/video proof.
For full details, please read our Return & Refund Policy.

8. Intellectual Property

All content on this website — including text, graphics, images, product photos, videos, logos, and trademarks — is the exclusive property of Zavoir Perfume and protected under applicable intellectual property laws.
You may not copy, reproduce, modify, or distribute any content without our written permission.

9. User Accounts

If you create an account on our website:

  • You are responsible for maintaining the confidentiality of your login credentials.
  • You agree to provide accurate and updated information.
  • We may suspend or terminate accounts that violate our Terms.

10. Limitation of Liability

Zavoir Perfume is not liable for:

  • Indirect, incidental, or consequential damages arising from your use of our website or products.
  • Allergic reactions, skin sensitivities, or misuse of our products.

Our total liability shall not exceed the amount paid for the specific order.

11. Third-Party Links

Our website may contain links to third-party websites not owned or controlled by Zavoir Perfume.
We are not responsible for the content, privacy practices, or policies of those external websites.

12. Personal Information

Your submission of personal information is governed by our Privacy Policy.

13. Governing Law

These Terms shall be governed by the laws of India.
Any disputes will fall under the exclusive jurisdiction of the courts in Coimbatore, Tamil Nadu.

14. Contact Information

For any questions about these Terms:

📞 Phone: +91 98403 11774
💬 WhatsApp: +91 98403 11774
📧 Email: Zavoir.in@gmail.com
🕒 Working Hours: Monday to Saturday — 10 AM to 5 PM
🌐 Website: www.zavoir.in

🏢 Corporate Office:
30, 1st Floor, Raja Annamalai Road,
Sai Baba Colony, Coimbatore – 641011